Franchising Code of Conduct

Ensure your staff understand the essential rules and obligations under the Franchising Code of Conduct to ensure fair and compliant franchise operations.

Course Details

Regulation/Law

Australia: Competition and Consumer Act 2010 (Cth) and more

Ideal for

All employees, contractors, and volunteers

Region

Australia

Course Format

Structured Learning option

Duration

Between 30 - 40 minutes

Understanding of franchising as a business model, focusing on the key roles and responsibilities of franchisees and franchisors is key to ensuring your team abides by the Franchising Code of Conduct (the Code).

The Code is a mandatory industry code under the Competition and Consumer Act 2010, which regulates the relationship between Australian franchisees and franchisors.

All participants in a franchise agreement are required to adhere to the Code, ensuring fair and compliant business practices.

Course Overview

About this online course

Our Franchising Code of Conduct training course offers a comprehensive introduction to the Code and the relevant legal frameworks. It explains who is required to comply with the Code and outlines the specific obligations placed on both franchisees and franchisors. Through interactive scenarios and examples, this course equips participants with the knowledge needed to navigate the complexities of franchising and ensure adherence to legal requirements.

Ideal for workplaces that are

If you’re a manager looking to train a group within your organisation, external suppliers or all staff, please fill in our enquiry form and let us know the size of your organisation. Our compliance experts will assist you.

Key takeaways for participants

  • Comprehensive coverage of the Franchising Code of Conduct and the obligations it places on participants to it
  • Engaging and interactive animated modules for an optimal user experience
  • Legally up-to-date content to save you time and resources
  • Rigorous end-of-module testing to ensure thorough understanding of the law

Legislation covered

Australia: Competition and Consumer Act 2010 (Cth), Franchising Code of Conduct

Key modules

  • What is franchising?
  • The Franchising Code of Conduct
  • Who is not subject to the Code
  • Disclosure obligations
  • Key documents for potential franchisees
  • Seeking independent advice
  • Marketing fund statements
  • Changes to materially relevant facts
  • Franchise disclosure register
  • Exclusive dealing and the duty to act in good faith
  • Dispute resolution
  • Terminating a franchise agreement

Learning outcomes

By the end of this course, participants will be able to:

  • understand their obligations under the Franchising Code of Conduct; and
  • understand how to comply with certain competition and consumer laws which apply to the activities of franchisees and franchisors.

Duration and Format

Structured Learning

Ideal for first-time learners or those with little prior knowledge, covering the entire topic in 30-40 minutes. 

Accelerated Learning

Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.

MicroLearns

Short modules for time-poor learners, with each module lasting 5-10 minutes.

ShortBurst

Quick summaries of specific compliance areas, available in office-based and field-based formats, each lasting 5 minutes.

Delivery and Setup

SCORM

Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS).

Compliance Platform

Alternatively, you can use our Compliance Platform to house any training material, track policy acceptance, administer surveys, and audits—all in one place. We can get you up and running within a few weeks. 

Related courses

Increase your compliance by bundling our related courses. This ensures you cover multiple topics and legislations for a holistic approach.

On the Safetrac

Why Choose Safetrac’s Compliance Courses 

Versatile Course Formats

Options include comprehensive compliance courses and short, bite-sized modules to meet diverse training needs. 

Engaging and Customisable Content

Our courses feature a variety of engaging and animated content, from videos to interactive modules, all of which can be customised based on your branding or designed with specific scenarios tailored to your business. 

Legally Up-to-Date

All content is regularly updated to reflect the latest legislation, ensuring your training remains compliant. 

Flexible Delivery Options

Available via SCORM or our Compliance Platform, with regular updates provided whenever legal changes occur. 

Exceptional Customer Service

Our local Client Services team ensures a smooth setup within a few weeks and offers ongoing support for all your learning and training needs.

Trusted by Leading Brands

Renowned companies like Uber, Chubb, and David Jones rely on our compliance training solutions.

Get started

Is your organisation on the Safetrac?

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